Bulk Deleting Discord Messages and GDPR Compliance #429
Replies: 147 comments 774 replies
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I wasn't able to achieve this. I tried to contact support and told them I want to delete these messages on this specific channel. Also gave them the specific ids for server and channel. But they said they don't bulk-delete messages because my messages serve important context to the conversation. Even though that channel is constantly getting messages and nobody reads older messages in that specific channel. |
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They gave me the same answer initially, I told them that I obviously don't care about the context. In fact it's almost the entire point of bulk-deleting. I kept pressing them and as stated in my post above I contacted my national data protection authority, and they basically 'out of nowhere' after over a month of radio silence from them (despite me sending them multiple follow-up reminders) replied to me again after I contacted the DPA about a possible GDPR violation. Discord is really bad about this, but I'd encourage you to do the same and contact your national DPA. Best of luck! |
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Thanks for the reply and I'll do that |
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Were you able to get them to do it? |
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I'll give an proper update once Discord answers to my latest email |
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To note, I haven't contacted DPA yet and I haven't made that point that when deleting account the messages won't be removed, to support. They have kept saying to me that "they are happy to delete specific messages which are in inaccessible areas." To be clear my messages aren't in "inaccessible areas" but I still provided them the IDs (all message IDs and the specific channel ID) but haven't heard from them since. |
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I just wanna pop in and say some things from my experience the first email had a great response and they basically said give the channel ID’s and message ID’s and they’ll take care of it for us problem is there was about 50k messages we sent a second email and we got a different individual this person we felt like we were talking to a robot who 100% was copying and pasting the same email to everyone from the looks of the tread we got the same email twice there was 2 people trying to get messages deleted in our group. The email caused outrage I am not even joking they said the equivalent of your personal data is not important to us we care more about other individuals then you because it might cause confusion for them we know it’s your personal data but we don’t care we understand it’s your right to request it to be removed but we don’t care about that either again others are more important than you thank you very much that’s basically what they told us. Personal note’s You can get your messages deleted as per your rights even if it means you have to bully them into doing it they literally got find €800,000 as of recently by a French company for breaking GDPR they were withholding data for people who haven’t used Discord for years and not informing individuals that they were still in calls after they have turned off Discord i’m pretty sure there’s other things too but that’s the bullet points (In our situation we got everything dealt with privately with the server owner) Discord will cave the law is on your side especially if your a European Citizen you just gotta keep pushing it. Also it is completely unreasonable how much you have to do in order to get them deleted in the first place it should just be an email with the server ID and then it be the end of it especially for non-tech savvy people. PS: thanks to abbydiode for their help. |
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@surfaceflinger thank you for the reply and the kind advice. I tried installing Violentmonkey but Chrome Web store doesn't have it available anymore and said, "This extension is no longer available because it doesn't follow best practices for Chrome extensions." So I tried using Tampermonkey. I heard Google just made an update so maybe that is the reason I cannot install the userscript? By the way I forgot to mention Abigail in my previous message. I just edited it to include her mention, will she be notified? |
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idk, probably not
Probably because of mv2 deprecation. If you managed to install tampermonkey then it should work as well. But please try to do a bulk removal through the support first. |
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Noted, I will listen to your advice. Do you happen to know if/when Discord will implement the ability for users to do it themselves? or if there are currently any efforts to start lawsuits (class action or otherwise) to push Discord to implement the feature for all users? Just FYI, I did install Tampermonkey but as previously mentioned, a pop-up said "Apps, Extensions and User scripts cannot be added from this website". But, I think I can use Discrub, with caution. |
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Hey @abigailwillow sorry if this pings you repeatedly, I just decided to add this extra message and draw your attention to my original message in case you were not notified, as surfaceflinger told me you might not be. |
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No worries, this thread has just grown incredibly rapidly, and I've been quite busy and unable to keep up with every single post in this thread. Luckily, there are lots of helpful people who have been active here from the start who are still responding very often. I presume you are the same person who emailed me yesterday. I'll give you a more in-depth reply later, but for now, I just want to say that I do not think a class-action lawsuit is realistic in this scenario, as messages are not inherently PII. Additionally, please take into account the disclaimer at the end of my original post. I do believe it would benefit Discord more if they voluntarily implemented a bulk-deletion option, or simply opted to delete messages along with user accounts upon account deletion. But whether they will do this is something that I have absolutely no insight into. I hope that the popularity of this thread and similar bulk-deletion tools might push them to one day implement it themselves. But perhaps that is wishful thinking. |
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I’m currently experimenting whit template’s with my friends and sending them to Discord. If we find a working one i’ll make sure to let everyone know and make a video on it that way everyone can have there rights respected. I’m going to post my third draft of the template I would really appreciate if there’s any comments you can make to make it better or share a working one you have so I can improve on it. Everyone is welcome to use this one I don’t know if it works yet were currently finding out. This is the one going to be sent to discord we will find out soon. |
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Hello I’d like my personal data regarding my messages deleted. Channel ID’s I’d like all messages in those channel’s to be deleted i’m not giving message ID’s because I want everything gone which should be easy for you considering you have the channel’s and my account. I understand you might have concerns about the context for other users. I don’t really care about the context for other users my privacy should come first and if you disagree that’s a conversation you should have with my national data protection authority’s. I’m exercising my right to be forgotten thanks. PS: I’d recommend adding bulk deletion as an option in the privacy section of Discord It would be beneficial for everyone. Including those who can’t delete all messages off of servers they don’t have access to. It’s ridiculous that we have to go through all these hoops on your platform. -regards (alias name) |
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By the way I went through a bit of their TOS privacy department is where you wanna go for this situation. (ignore my battery I just grabbed my iPad to take the screenshot) |
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Did the email work? |
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I sent them a comma-separated list of channel IDs, I assumed it'd be easier for them to work with. I would also suggest to keep it short, that way they can process your email faster. Enough of these should definitely get the point across. |
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Surprised you didn't get an error for too many |
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Okay so tiny update I sent it to the wrong department and some guy who’s job it was just to explain the TOS was just there like 😬 because I had basically sent him a hitpiece the message links lead to a private server which I had transferred to my friend where I completely shit talked discord and called them weirdos for some of their policies I can give more information on that but not here I don’t think that would be appreciated. Anyways I haven’t followed up with it kind of forgot about it and I don’t really feel like doing it today only reason I’m back here is because I got a email on my protonmail account. I’m just popping in to say if you got the same email I put it into virus-total It gave me 7 red flags so don’t click the link It was posted here and I presume it was deleted but I still got an email for it so some of y’all probably did too I’m just here to say don’t click on that shit that’s all. i’ll probably do a follow-up after New Year’s and happy late Christmas to everyone.
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Which email address specifically did you send it to that it wasn't supposed to go to? I had assumed |
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I sent it to the privacy department linked on the website turns out what they consider privacy is clarifying there TOS typical.
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I have just submitted my own request using a similar template as mentioned above to the Discord support requests page, with a little more pleading and reasoning... I do hope something is done. Will update when I get a response. |
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I'll share the script I've worked on here once everything's done. The list of "to delete, no access" is what I'm putting together into this email. |
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Did it work for you? Did they delete all of your messages in the channels you mentioned? |
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I've personally sent an email similar to the template you can find in the original post and gotten several channels completely wiped without a need to list specific messages. |
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I've sent practically a carbon copy of the email from @Deemo82 (Dec 12, 2022). Will update you, and for now prepare a list of messages incase nobody understands again. |
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Nope, same carbon copy email response. From the "Legal Team", not Clyde. I have prepared a list of channels and messages anyways. I will send those in a response. |
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Hey I will update when I receive an answer (maybe in a few month) |
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Yes, I will try, but last time when I sent them just channel Id they were asking for specific message id |
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People in this thread, including myself, have had success with just channel IDs. Howerver it could just depend on who's answering your emails unfortunately. |
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Message IDs have been the problem throughout the entirety of the thread I see you having 3 options A) you wait until there is a viable method to go through your data package and extract message ID’s from individual servers into a text file. B) you wait until discord get fined and are forced to change their policies C) Just keep going at it until you get results. Now that’s just my personal opinion but I am genuinely considering tipping off the data protection commission (same people who tried to kick Facebook out of Europe) and hopefully they would do something. |
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This is what I did. Having more people send in complaints would only strengthen our case. I would seriously encourage anyone facing any kind of issues relating to this to reach out about it. I'm still waiting for an answer from my data protection authority, and I hope I can post an update about it soon! |
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Here we go |
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Heya, I know some individuals here have had success in getting Discord to bulk delete their messages. |
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Apologies for any spelling mistakes I was in the middle of something when I got the notification so I just had to put it together real quick @anon813 |
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I hope they saw my message before deleting there account it would be a shame if they didn’t |
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Hi again! |
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Unfortunately they also gave me exactly the same response they gave to others here, almost a copy paste. I'll send another response and see what happens. |
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Their team keeps asking me to send specific message IDs as they did with many other people here. However because I am trying to get the whole DM wiped I do not think this method will work. But I hope the rest of you can get your messages bulk deleted because it is entirely within your rights. |
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Alright so new discovery I just made Discord delete your email off there servers within 14 days when you delete your account meaning you can’t legally prove that whatever messages that were sent from a deleted account are yours meaning GDPR law does not apply to deleted accounts because all messages are anonymized it’s very unfortunate for me in my case because 14-year-old me said some stupid stuff so I hope you learn a lesson form my mistake do not delete your account until those messages are gone only deactivate. |
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Trying a different approach i’ll keep you all updated on how it goes. |
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Ok I’ve been in a long email exchange with Discord for a while after my last update discord flat out denied my rights and I’ll be on a phone call with Irish government officials after the bank holiday I’m not sure how much I’m legally allowed to disclose but I will let you know if I’m successful. |
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Hey @abigailwillow I am sincerely sorry if I have offended or hurt anyone. I must admit that my intention was not to hurt but to inform, and it turns out that I did it poorly. To qualify and try to excuse my poorly worded message, I had consulted with the data protection department in my country and at the European level, and I also contacted a lawyer (from my country). The lady who answered my call (from the data protection department in my country) talked to me a bit as if I were an idiot, explaining what I had explained, being a bit upset that is the reason why I expressed myself poorly, sorry once again, I hope my message, even if it was clumsy, was understood... |
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No hard feelings @AnnoyedDev! I don't think you offended anyone! It's always nice to have new information from local Data Protection Authorities as they are in the end the relevant authority on this. Do I correctly understand that they told you that messages are excluded unless they specifically contain personal information? Also for context which country's DPA is this regarding? Any new information on the topic is always appreciated. |
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@abigailwillow That's right, they explicitly told me that message that Discord were mandatory to delete were message that could identify me. They also told me that if i want more information and to have more precise information about my specific case i would need to make a complaint. I'm located in France, my DPA name is CNIL. |
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Ok so I did my own research and looked into the matter so I can contribute towards the conversation and the information I have found is individual member states maintain the right to pass their own data protection laws individual member states decide how strict their data policies are themselves with GDPR being the minimum set across the entirety of Europe it’s still the responsibility of the member state to decide what conduct is allowed and isn’t allowed under GDPR that’s why @abigailwillow case was considered a violation of GDPR and your one wasn’t @AnnoyedDev it’s depending on the member state you’re in and what extra powers they have allotted to GDPR each member has a different policy basically that’s what I’m seeing but if they have no policy, they just rely on the bare bones GDPR which is the framework they have to build off of. |
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Makes sense considering my DPA is the Autoriteit Persoonsgegevens of the Netherlands and our government tends to be relatively secure with privacy-related issues. I suppose these differences between member countries also make it more challenging for these companies to know which rights their users have as it can differ quite a bit per country. |
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everywhere i tried its always can anyone help me? |
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If you can identify that you are the owner of the deleted account then I think it'll be fine, they won't check if you are or aren't in an EU country. Besides, perhaps your country or local authority has similar regulations? |
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Most likely they'll require you to contact them from the email address that was previously registered with them. But they might give you a hard time since the account is already deleted. If this is regarding the US then check if your state has similar laws in place to GDPR. For example, I believe CA does. |
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To be completely honest under the table they would probably click like one message just to make sure that the links work and then they would just feed every single one of the message links into a system to delete all the messages for them so that way not manually doing it they wouldn’t manually delete thousands of messages it would be a script of some sort. |
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Great news everyone an old acquaintance of mine successfully got his messages deleted by Discord!!! he created a bot to scrape all the message links and put them into a text file sent them off to discord and they deleted everything without a hitch only caveat is messages in threads weren’t touched but altogether it was a success. |
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Personal information being your real name address use your common sense |
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Okay so the difficult thing is it’s completely anonymized just because you can prove one of the messages on the account belong to you doesn’t mean that the next deleted user is the same person they will only delete the exact message that you’re able to prove belong to you they physically have the account mixed in with millions of other accounts they can’t tell it apart there’s no unique identifying parts in the code that says that this user is connected that’s what anonymized means. Discord will only delete messages that you can prove “””individually””” belong to you or contain personal information. |
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When this thread originally opened up my first round of experimentation relating to getting discord to delete messages was actually on a deleted account I was lucky to get in contact with a human and that person told me point blank there’s no hope when it comes to deleted account’s because they can’t identify who is who with enough accuracy for it to be worth the trouble that’s why they deal with everything on an individual message basis when it comes to deleted accounts. That’s what I got from my interaction with the individual from the general support on the discord white page of doom. |
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I think it's a totally logical expectation to believe that your messages will be deleted as well when you delete your account. As for identifying deleted accounts, I'm 99% sure under the hood they still have your unique user snowflake. Can you right-click your deleted account and copy it, if you have it turned on in developer settings? That should realistically help them identify all your messages. Converting the data package to a list of message ids shouldn't be too difficult, but I don't have the capacity right now due to personal circumstances. I'll see what I can do. |
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The long string of numbers you mentioned is the snowflake I mentioned, as for a data package if you haven't yet requested one before then you can't request one anymore now as the account is deleted, though technically speaking if you could prove the account used to be yours they should provide you with one. Getting banned and not having a way to delete your messages or otherwise no longer having access to your messages is one of the biggest problems I have with the whole system. This is what I pressed them on before they complied with my request as I personally believe it's very much infringing on users' privacy. |
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Hello there can you please share , I have like 100 cdn links on Discord
that I need them to be deleted, also my account is already deleted.
…On Fri, Feb 13, 2026, 1:42 AM Szymon Slupski ***@***.***> wrote:
I belive they have changed a bit, they agreed to my deletion request
without lodging a complaint withing 1.5days and deleted it all within 24
hours, later when i find the time i can post the entire conversation i had
with discord reps; might be due to how i worded my emails.
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hi! first of all, since you've deleted your account, the chance to get those links taken down is nearly zero; i haven't heard of a single successful case of people getting discord to delete them post account deletion, but that doesn't mean you shouldn't try protecting your privacy! what kind of info is in these cdn links? if they contain PII (personal identifying information), discord should delete those. do you live in EU? |
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Hello, yes they contain PII , and sent only in a DM . |
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Once they told me to send them the links so they can investigate further, but I wanted to make sure if they do delete them so idk why I didn't dare to share. |
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i'll be waiting for an update! |
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Give me like 2 hrs I'm currently fixing my gentoo install
…On Sun, Feb 15, 2026 at 21:14 hollusion ***@***.***> wrote:
I belive they have changed a bit, they agreed to my deletion request
without lodging a complaint withing 1.5days and deleted it all within 24
hours, later when i find the time i can post the entire conversation i had
with discord reps; might be due to how i worded my emails.
any updates?
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made an account just to reply to this idk if this is how I comment, I did the entire process and a week later, discord sent me this (the last screenshot is what I sent discord on their support ticket, I was told that I needed to use a csv file). To clarify, it has not been 24 hours yet, and my messages have currently not been deleted. It says that messages located in spaces (channels) that I still have access to wont be deleted. I have access to those channels, but there are so many messages, I cant delete all of them, and I really want discord to delete them all 😭😭 what do I reply to discord with??? update - shit I just realized I told discord that I do not have access to the channels/server, should I leave the server?? I just copy pasted what was written 😭 fuck im so stupid |
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Valid crashout, I don't blame you. I wasn't even in a bad situation but I feel bad for people who are, cause discord makes it a pain in the ass to delete messages. |
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yeah same |
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its almost done |
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its done finally |
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Important note uh discord can't proceed with deletion if your account is deactivated |
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they actually do it, keep in mind it's only before the data pkgs date later
messages also have to be deleted
…On Tue, Feb 17, 2026 at 04:41 progman524 ***@***.***> wrote:
fuck man same 😭
did they delete ur messages btw? i got the same exact email as yours 7
hours ago but i'm worried they don't actually delete all of my messages
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Sorry i didn't understand |
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Sorry I haven't talked in the thread in awhile I just had a random thought I wanted to share maybe start a conversation around I wonder if deactivating your account counts as can't access because if that was the case surely you could just deactivate your account get everything deleted and then reactivate. |
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wait thats actually a good question, I wonder if someone's ever tested that |
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i mean you could still access it by reactivating? (not sure here cus i got my messages from a server i left by will months ago deleted even though i could rejoin to access them and i joined after the deletion) even if it works there's a chance (I heard somewhere not sure) discord support can take a month to respond |
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They just replied to me saying they don't bulk delete messages right now and that I should provide them with specific message ids that contain identifiable information. I said they have clearly done this before with channels people don't have access to and to check again, and that I will contact the privacy authority if this is no longer the case. They're out of their minds thinking we'll go through 30.000 10 year old messages to find identifiable ones when most of them are identifiable in context. |
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bro thats insane aint nobody going through thousands of messages, selecting each ID 😭😭 |
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Hi guys, just wanted to hop in and say that this has worked for me as of February 2026. With what i wrote bellow and following the guide at: https://discordomicon.github.io/removal/overview/. It took discord 6 days to respond to my request. I downloaded package, selected specific DM message ids. Saved in CSV. |
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lol they sent me the exact reply too and haven't actually deleted any messages of mine from any server or even DMs. I've requested my data package again and am going to ask them to delete it again 😪 |
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bullshittttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt |
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Discord is really fucking with us , what's the fucking point in account deletion if they keep our data ??? Fucking dumb app |
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They responded to me |
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The message i got after replying saying that they didn't touch any of the DMs i linked in the CSV file. I stated i'm not friends with the people anymore. and i can't reopen the conversation. They basically told me how to reopen them. Amazing... I'm definitely gonna go and delete 120,000 messages manually! Seems like this method is completely useless for DMs since you can always get back to them....
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I have thousands of messages in DMs that I want to delete and I'm located in the EU. I see that Discord has now changed bulk deletion requests to exclude "spaces you still have access to", which would mean no deletion in any DMs as other people have found out by messaging support. Any insight would be greatly appreciated |
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hi! I had the same issue with DMs where I had to delete 50,000 messages. personally, undiscord was too obnoxious to me with how it's outdated along with constant rate limits in my experience, and i found an alternative to it: https://github.com/janthmueller/delete-me-discord, an amazing command line interface tool. it got the job done for me in about 24+12 hours. i suggest you give it a try! it also allows removing reactions. |
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Thanks for the reply, I'll give that a look and see if it will work for me. |
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Yeah fellas, seems this aint going nowhere...
I've also gotten the exact same automated message the last couple posters shared, and have no way of knowing whether or not they've deleted anything at all.
If somebody more articulated than me whips up a response to this before I do, great. Otherwise... guess I'll ask around for a lawyer? |
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Oh and they also closed the ticket as "solved" |
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you can still continue the conversation! |
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yeah and u have the ability to mark it as solved too |
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Discord still gets away with their crap even now, they're still doing the same and still haven't gotten sued for this. |
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Discord has complied with my GDPR request and successfully deleted ALL ~200k messages from the servers I have included in my message. This is the message i sent to discord support: To which I got the generic response: I sent them a csv containing every message I wished to delete. I used Claude to make a python script which runs inside the discord data package (inside the Messages directory) to generate it: import json
import os
import csv
from collections import defaultdict
# Load index
print("Loading index.json...")
with open("index.json", encoding="utf-8") as f:
index = json.load(f)
total_channels = len(index)
print(f"Found {total_channels} channels in index.json")
channel_messages = defaultdict(list)
skipped = 0
for i, (channel_id, channel_name) in enumerate(index.items(), 1):
folder = f"c{channel_id}"
messages_path = os.path.join(folder, "messages.json")
if not os.path.exists(messages_path):
print(f" [{i}/{total_channels}] WARNING: no messages.json for {channel_id} ({channel_name}), skipping.")
skipped += 1
continue
with open(messages_path, encoding="utf-8") as f:
messages = json.load(f)
for msg in messages:
channel_messages[channel_id].append(str(msg["ID"]))
print(f" [{i}/{total_channels}] {channel_name} — {len(messages)} messages")
print(f"\nFinished reading. Skipped {skipped} missing folders.")
# Write flat CSV
print("\nWriting deletion_flat.csv...")
with open("deletion_flat.csv", "w", newline="", encoding="utf-8") as f:
writer = csv.writer(f)
writer.writerow(["channel_id", "message_id"])
for channel_id, msg_ids in channel_messages.items():
for msg_id in msg_ids:
writer.writerow([channel_id, msg_id])
print(" Done.")
# Write grouped inline format
print("Writing deletion_grouped.txt...")
with open("deletion_grouped.txt", "w", encoding="utf-8") as f:
for channel_id, msg_ids in channel_messages.items():
channel_name = index.get(channel_id, "Unknown")
f.write(f"# {channel_name}\n")
f.write(f"{channel_id}: {', '.join(msg_ids)}\n\n")
print(" Done.")
# Stats
total_messages = sum(len(v) for v in channel_messages.values())
total_written_channels = len(channel_messages)
dm_count = sum(1 for name in index.values() if name.lower().startswith("direct message"))
server_count = total_written_channels - dm_count
stats_line = f"{total_messages} messages in {total_written_channels} channels ({dm_count} DMs, {server_count} server channels)"
print("\nWriting stats.txt...")
with open("stats.txt", "w", encoding="utf-8") as f:
f.write(stats_line + "\n")
print(" Done.")
print(f"\n=== Summary ===")
print(stats_line)
if skipped:
print(f"Skipped {skipped} channels with missing data.")
print("Output files: deletion_flat.csv, deletion_grouped.txt, stats.txt")Yielding me a 14MB CSV of channel IDs and message IDs which I included in the attachment. It also generated a more compact grouped txt file but I ended up only going with the flat CSV as I saw previously in this discussion thread that it worked. Take note that this way of deletion also wipes any join messages -- those "X just dropped in. Hope you brought pizza" things -- so you should AVOID joining servers in order to leave that trail cold. I used a throwaway account and asked some others to verify it for me, and from what i saw everything was perfect Unfortunately they have not complied with deleting ANY DM messages, even ones I no longer had access to. That left me with ~120000 DM messages which were still not deleted. I recognize this exact reply from previous discussions here so I did not bother pursuing it further, but also was not willing to wait the 30 days for the GDPR deletion window to end only to also need to reach out to my country's Data Protection Authority. I ended up using https://github.com/SuicidaI-Idol/undiscord with a few modifications (again by Claude) to fix some issues when wiping the archive diff --git a/originalScript.js b/fixedScript.js
index 2d2bc85..a0044f5 100644
--- a/originalScript.js
+++ b/fixedScript.js
@@ -1514,10 +1514,14 @@ var undiscordUiCss = (`
/** Re-check immediately after deletion to detect completion without waiting searchDelay */
async quickCheckIfDone() {
const oldOffset = this.state.offset;
+ // Save history-scan cursor so a quick-check probe does not advance it permanently.
+ const oldHistoryBeforeId = this.state._historyBeforeId;
try {
// ✅ Important: always re-check from the beginning
this.state.offset = 0;
+ // Reset history cursor so the probe scans from the top of the channel.
+ this.state._historyBeforeId = null;
await this.search();
await this.filterResponse();
@@ -1548,8 +1552,11 @@ var undiscordUiCss = (`
log.warn('Quick check failed, continuing normally...', e);
return false;
} finally {
- // Restore offset to avoid side effects on the normal loop
+ // Restore offset and history cursor to avoid side effects on the normal loop.
this.state.offset = oldOffset;
+ // Only restore the cursor if not done ΓÇö if we confirmed done, leave it null so
+ // the next job starts cleanly (resetState will clear it anyway).
+ if (this.state.running) this.state._historyBeforeId = oldHistoryBeforeId;
}
}
@@ -1602,7 +1609,9 @@ var undiscordUiCss = (`
log.error(`Job failed for channel ${ch || '<none>'}. Continuing with next channel...`, err);
this.state.endReason = this.state.endReason === 'STOPPED' ? 'STOPPED' : 'ERROR';
}
- if (!this.state.running) break;
+ // Only abort the entire batch if the user explicitly stopped it.
+ // A natural end-of-channel (endReason === 'DONE') should continue to the next job.
+ if (this.state.endReason === 'STOPPED') break;
const effective = Math.max(0, this.state.grandTotal - (this.state._skippedUniqueCount || 0));
log.info(
`Job summary (${i + 1}/${queue.length}):`,
@@ -1626,6 +1635,11 @@ var undiscordUiCss = (`
this.state._batchGrandTotal = batchSnapshot.grandTotal;
this.options.askForConfirmation = false;
this.state.running = true; // continue running
+ // Always wait a few seconds between jobs to avoid rate-limiting, even if the channel was empty.
+ if (i < queue.length - 1) {
+ log.verb('Waiting 5s before next channel...');
+ await wait(5000);
+ }
}
const batchTotal = Math.max(I encountered no issues, which I guess is because of my account's age and reputation. |
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|
Hey! Unfortunately for me I always get the same generic answer, Ive tried two templates so far, yours and a different one. I liked yours more because it gives more information but unfortunately for me the answer from the support stays the same... Following text Ive sent: I am writing to exercise my right to erasure under GDPR Article 17. I am a resident of Germany, an EU member state, and I am requesting the deletion of a significant portion of messages sent from my account. I have requested and reviewed my Discord data package and have prepared a complete list of messages for deletion. The details are as follows:
The full list of channel IDs and message IDs is attached as a CSV file which follows this format: I'm happy to reformat the data if a different structure would be easier to process. I have left all servers where this was possible. For channels I no longer have access to, including deleted channels, I understand Discord processes these without issue. For channels and Direct Messages I still have access to, I ask that you process these as well, as manually deleting a third of a million messages is not a reasonable alternative and does not satisfy my rights under Article 17. Please consider this email as the start of the 30-day erasure window as required by GDPR. I would appreciate a confirmation once the deletion has been processed. Thank you,` This is the answer I got: Thank you for reaching out to us. We don't offer the ability to delete your messages in bulk right now. We try to balance the interests other users have in a conversation, as well as the ability for us to provide the service as a whole. Discord is a communications service and its users have a legitimate interest in having access to content sent to them. Consistent with GDPR, Discord balances the privacy interests of the user against the interests other users have in a conversation and the ability for us to provide the service as a whole. Because of how Discord works, content is sent to other users, and those users rely on having access to that content. If a given text channel were suddenly missing important context, it would be confusing to other users or possibly mislead those users about what happened in that conversation. However, we understand that there may be reasons to delete or edit individual messages. To support this, we offer users the ability to edit or delete their own messages. As long as you have access to your Discord account, you can delete or edit your messages at any time. If you decide to delete your account, we respect user privacy by anonymizing messages. This means that usernames, email addresses, and IPs are removed from our systems. If someone views the conversation later, all they will see is that a deleted user sent the messages. If you need to review content that you have sent in spaces you no longer have access to, we recommend requesting a copy of your data. Your data package will include all messages, images, or files you have sent from your account, even in servers you can no longer access. Please note that our data package only includes messages you have sent- it does not include messages sent by other users. These messages are considered part of the sender’s personal data and are protected to ensure their privacy is not violated. If you identify specific messages containing personally identifying information that you no longer have access to, please let us know and we will be happy to assist you further. Finally, please be aware that if your account is in the pending deletion status, neither Discord Support nor you will be able to take any actions on it. To proceed with requests such as data deletion or a data package request, you must stop the deletion process and restore your account before it is permanently deleted. We hope this information has been helpful. Sincerely, Its always the same automated message by them. Its super annoying because no one is reading through the message. Any advice by someone would be much appreciated. :) Thank you @NanerBag for the template and the script! |
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Sorry for the cooked view :p |
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@justsmrandom Glad this could be of help, but, dang though, Discord support are a whole bunch of twats. If you really are from Germany, you could actually follow through with the threat of escalating to your Data Protection Authority. There are messages in this same discussion thread stating that, after actually escalating to the DPA, discord did get back to them. DISCLOSURE: I AM NOT A LAWYER. THIS IS NOT LEGAL ADVICE. https://gdpr-info.eu/art-12-gdpr/ Under the GDPR, Discord has 30 days to respond. If they refuse, they are also required to inform you of your right to escalate to a DPA -- which they apparently haven't done. However, I'm not sure if, since Discord has already categorically refused, you have the right to escalate to your DPA right away. The phrasing in Article 12 makes the 30-day window seem like a maximum, not a minimum, though that is to my NOT-A-LAWYER, NOT-LEGAL-ADVICE untrained eyes (Claude seems to be certain that, under such circumstance, you can escalate right away, but, yknow, AI...) I think making more tickets won't help. under Article 12, excessive and unfounded requests, especially those of repetitive nature are in of themselves reason to refuse the request. I don't think it would be unreasonable to reply to them asserting your intention to contact your DPA, though of course they can just copy-paste the same thing too and at that point the only choice will be to actually act on that intention. Discord overall seems very inconsistent in their handling of message deletion requests and their reasons for doing so. The data controller should have a clear and legal reason for refusing to delete data in this case. Why would they allow users to delete given pieces of data but not all of it? There has been nothing stopping anyone from deleting all their messages manually (or through other means), which has the same effect on the usability of the service as if discord ran one python script to do it instantly. Now, on the more manual side, the other possibility is just using a deletion script for both DMs and servers. I already know from experience that bulk deletion of several DMs from index.json is possible even if you no longer can find the given DM yourself and have no shared servers with the user. However, I also know there is a trick on mobile where you can look up the content of any message ever and it will find it even in those cases with DMs. I'm not sure if that will work for servers, but you can give it a try and see (leave server temporarily, run script with the server ID, then see if you get an error or if anything actually happened). You could also just single out a list of servers where you have sent a high volume of messages and only delete those. Of course, this STILL carries a risk of account suspension. Discord's willingness to crack down on these user scripts is very volatile on times (there was a high influx of reports of deletion scripts triggering account suspension with the recent exodus caused by age verification), but it also seems like it might very well be dependent on account age (my example where I had no issue despite doing very near to the peak of that scandal). You bear your own responsibility and risk with any approach taken and I can't be held responsible for any of it. These are just my personal thoughts and I hope they may inform you when making your decision. |
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|
Hello, I just made an account to say that I received the same exact automated message you did. It's really frustrating. Discord expects me to go through a million+ messages to find the few I can send to them. This is so unrealistic and dumb it's almost laughable how they expect you to know which message ID corresponds to what message in servers you aren't even a part in. I'm going to keep pushing until they mass delete my messages. |
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Who the hell is this "Julia Aonu" that spams the generic copy paste response to everyone lately? She is literally breaking the law by not disclosing the legal basis upon rejection, and essentially just tells you to fuck off. What a complete twat and I wish I could give her a piece of mind. |
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but deleting it yourself is only possible if you're still in the server,
right?
…On Mon, 4 May 2026, 12:42 am Naner, ***@***.***> wrote:
It's not a requirement, but it's likely that along with your messages you
also want to remove the fact you ever joined the server. That's pretty hard
assuming anyone ever mentioned your name, but it may be what you want if
you want it to seem like you were never there at a first glance.
However, i found out right now that you CAN actually delete those join
messages yourself — though I'm certain you couldn't in the past — so I
guess this isn't really an issue either way.
—
Reply to this email directly, view it on GitHub
<#429 (reply in thread)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BRQXTM35RIT5YN237MGXQPT4Y5ZI5AVCNFSM6AAAAAARXHO2MSVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTMNZZG4YDONY>
.
Triage notifications on the go with GitHub Mobile for iOS
<https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675>
or Android
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You are receiving this because you were mentioned.Message ID:
***@***.***>
|
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Yes, but you can join the server, wipe your join message, then leave. But again, requesting GDPR deletion already does this, assuming discord complies of course. |
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|
if you've been banned from the server it's not possible
…On Mon, 4 May 2026, 12:55 am Naner, ***@***.***> wrote:
Yes, but you can join the server, wipe your join message, then leave.
But again, requesting GDPR deletion already does this, assuming discord
complies of course.
—
Reply to this email directly, view it on GitHub
<#429 (reply in thread)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BRQXTM346H67C4H7ITZ7YH34Y52XZAVCNFSM6AAAAAARXHO2MSVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTMNZZG4YTMMY>
.
Triage notifications on the go with GitHub Mobile for iOS
<https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675>
or Android
<https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.
You are receiving this because you were mentioned.Message ID:
***@***.***>
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Correct, in that case GDPR deletion is your only option. |
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My friend's account got banned in 2023, I checked back on it today and realised all their messages are gone. I checked a few other DMs with deleted users and their messages and some of them have had their messaged purged while others have not. There doesn't seem to be any consistency, like it's not based on when the account was deleted or anything. Has anyone else seen something similar? |
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Yes, i've seen this happen with one of my friends too. Seems like this only happens when they are banned for some certain reason. (Probably sharing bad messages or media). My friends messages look like this now: |
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That's weird, I don't see that. Why would they delete these after years? All the accounts that I know were underage banned had their messages wiped. One that got banned for self-botting (ironically to delete thousands of messages) had their messages wiped too. |
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I just realised, wouldn't a false underage ban be a good way to get discord to wipe all your messages? Definitely not the best way but if they resist enough and you just want your account and its messages gone, might be worth a try? |
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There's a risk that you end up getting banned but your messages remain in servers. There has to be a better less risky way. |
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Hi my account is already deleted , any ideas how to get my dms removed? |
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They marked the ticket as solved Discord is disgusting. |
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It seems this "Julia Aonu" got hired this month and is now just rejecting every ticket and marking it as solved because she's a lazy piece of shit. As to be expected from someone who bullshit their way into the job and couldn't even be bothered to proof read her own cover letter. |
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@genothezora-cloud Guess what? You guessed who wrote these messages !!! |
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Same here, previously got told by other support members they will delete the message twice but ended up getting ghosting both times. 
|
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Hi! Just as a quick update. I am pretty certain that this will be enough for discord to back up and delete my messages. I will let you know how it went, if it works then I would highly suggest you to do the same. I am from Germany and therefore I only had to fill out a form for my compliant. Super simple and fast. See you soon! |
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Good luck! Please let us know how it goes. I wish I had an authority to contact, because unfortunately where I live there is no such thing or laws for any of these matters |
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Hello. I have tried sending a GDPR request to Discord asking them to delete my messages and I have received a template from Julia Aonu denying my request and they instantly closed my ticket it and marked it as solved: What can I do in this case? I have a lot of messages from several servers and DMs, ranging to hundreds of thousands, and I don't have access to many of them anymore. |
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I will admit, doxxing is taking it too far, she has us riled up because of this, but exposing her privacy would be stooping down to her level. I just wish we could alert discords higher-ups and get this solved through normal means. |
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Discord doesn't appear to have a dedicated channel for staff misconduct, but you can try abuse@discord.com with a reference to your original ticket's ID if you believe this employee's behavior is unacceptable and the case should be escalated. |
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Anyone got any luck getting discord to delete? |
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No luck yet. My tickets are still getting ignored 🫤 |
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I got an update. I made a follow-up to the ticket Julia Aonu closed immediately and I got a replay today. This time a different agent replied (Nietin), but unfortunately I don't have any good news or good progress to share. Today they replied: |
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and others
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Note
This thread has been getting a lot of attention lately, and because of personal circumstances I have not been able to keep up with all the new activity. One day I hope to get around to updating this thread with more recent information. For now, please find advice from other helpful users below. There's a good chance your question has already been answered before, or someone else has already had a similar situation to yours.
Important: Update as of October 2nd, 2025
I noticed that this topic now has an appropriate discussion category within this repository. Since this thread has so many replies, it is no longer feasible to be able to go through them all. Where possible, please refrain from posting any new replies, as it is likely that it will get missed. By starting a new discussion in the GDPR category it will be easier for others to find your specific question, or information.
Also, read this excellent reply by @SublimePeace to get an idea of the current state of affairs. They have summed up the current situation in a very clear manner: #429 (comment)
For a while now I have been talking with Discord's privacy team about bulk-deletion of messages. Initially they were very persistent in their stance to not allow users to bulk-delete their messages. However, I pointed out to them that this is by any and all means not compliant with GDPR policies, especially since deleting your account (which is the solution they kept offering) does not get rid of any of your messages either.
Therefore I decided to go the extra mile by contacting my national data protection authority. Not long after filing my complaint to the DPA, Discord's support got back to me after a long period of Discord ignoring my emails by allowing me to provide a list of IDs of DM and guild channels that I wanted my messages wiped from. They have since processed my request, and all the messages I provided in all channels were successfully and instantly wiped.
Unfortunately at the time of writing, Discord still does not allow users to bulk-delete messages themselves. But it seems that they are accepting such requests via support tickets.
I have obtained the channel IDs from my data package and provided them with a comma-separated list for the channels I wanted to have wiped.
If anyone reading this decides to make a similar request, please let us know about the outcome. Together we can help make Discord a better place that actually respects the data protection rights of its users.
Data Deletion Request Template
Warning
I am not a lawyer, therefore, this is not legal advice.
Caution
Please read my notice regarding the usage of Discorch, and similar tools to browse your data package.
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