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crash on android 7.0 (nougat) #7

Description

@haris15

in android nougat my app is crash see a log

-10798/com.cognovi.EquilibriumFX W/System.err: org.xml.sax.SAXParseException: name expected (position:START_TAG @3:155 in java.io.InputStreamReader@8cc0ec8)
02-19 16:45:21.172 10798-10798/com.cognovi.EquilibriumFX W/System.err: at org.apache.harmony.xml.parsers.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:146)
02-19 16:45:21.172 10798-10798/com.cognovi.EquilibriumFX W/System.err: at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:132)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.thrivecom.ringcaptcha.widget.parser.CountriesParser.parse(CountriesParser.java:38)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.thrivecom.ringcaptcha.RingcaptchaApplication.init(RingcaptchaApplication.java:169)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.thrivecom.ringcaptcha.RingcaptchaApplication.onboard(RingcaptchaApplication.java:261)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.cognovi.EquilibriumFX.fragments.SignUpFragment.verifiedUser(SignUpFragment.java:348)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.cognovi.EquilibriumFX.fragments.SignUpFragment.access$100(SignUpFragment.java:55)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.cognovi.EquilibriumFX.fragments.SignUpFragment$checkUserExistOrNot.onPostExecute(SignUpFragment.java:270)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.cognovi.EquilibriumFX.fragments.SignUpFragment$checkUserExistOrNot.onPostExecute(SignUpFragment.java:204)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.os.AsyncTask.finish(AsyncTask.java:660)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.os.AsyncTask.-wrap1(AsyncTask.java)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.os.AsyncTask$InternalHandler.handleMessage(AsyncTask.java:677)
02-19 16:45:21.173 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.os.Handler.dispatchMessage(Handler.java:102)
02-19 16:45:21.174 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.os.Looper.loop(Looper.java:154)
02-19 16:45:21.174 10798-10798/com.cognovi.EquilibriumFX W/System.err: at android.app.ActivityThread.main(ActivityThread.java:6077)
02-19 16:45:21.174 10798-10798/com.cognovi.EquilibriumFX W/System.err: at java.lang.reflect.Method.invoke(Native Method)
02-19 16:45:21.174 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:865)
02-19 16:45:21.174 10798-10798/com.cognovi.EquilibriumFX W/System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:755)

Activity

  1. haris15 commented on Feb 19, 2018

    @haris15
    Author

    please help to solve this issue

  2. nethsix commented on Feb 19, 2018

    @nethsix
    Contributor

    Hello @haris15
    Thank you for reporting the issue!
    We will look at it.
    Do you mind sharing with us:

    • How did you find RingCaptcha?
    • What are you using RingCaptcha for?
    • How many users do you have currently? Or how many users you will have in 3 months time?
  3. nethsix commented on Feb 20, 2018

    @nethsix
    Contributor

    @haris15 Do you mind showing a snippet of code where the app is crashing so that we can understand what was the code doing when it crashed, and the parameters passed to the SDK/function?

  4. haris15 commented on Feb 20, 2018

    @haris15
    Author
  5. haris15 commented on Feb 20, 2018

    @haris15
    Author
  6. haris15 commented on Feb 21, 2018

    @haris15
    Author

    do you find any solution for this issue ?

  7. haris15 commented on Feb 21, 2018

    @haris15
    Author

    hi neth

  8. haris15 commented on Feb 21, 2018

    @haris15
    Author

    hi neth

    this is an answer of your questions

    1. i have find Ring Captcha from internet
    2. i am using Ring Captcha for user authentication
    3. i will have 100 to 500 users in 3 months time
  9. nethsix commented on Feb 22, 2018

    @nethsix
    Contributor

    Hey @haris15
    We're still looking into this issue. we should have update for you latest by early next week.

  10. haris15 commented on Feb 22, 2018

    @haris15
    Author
  11. haris15 commented on Feb 26, 2018

    @haris15
    Author

    hi @OlehMO

    i have checked my code in most of all devices in android 4.0 to android 7.1 its crashed in all devices

    my compileSdkVersionis 23 and targetSdkVersion is 23

    i have mode demo in this i have used only ringcaptcha onboard code and its working perfectly
    same code i have used in my application but its crashed and give above error that i have mention

  12. nethsix commented on Feb 27, 2018

    @nethsix
    Contributor

    @haris15 Can you help us check if item 4 (the code @OlehMO provided) is working correctly on one of your crashed devices? I know it will take some of your time, but if it that works, you can try moving parts of your code into @OlehMO 's base code to see if the crash happens.

    At the moment as we cannot replicate the crash on our side, we will need your help to identify the part of your code that is causing the crash.

  13. haris15 commented on Feb 27, 2018

    @haris15
    Author

    @nethsix the code @OlehMO provided is same code that i have used in my application.
    its working if i create a demo application in which only ring captcha code is written in Oncreate method

    but problem is that its not working on my current application

  14. haris15 commented on Mar 6, 2018

    @haris15
    Author
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