项目跨平台上传短视频到七牛云会出现连接失败，状态码-1，返回体为空的问题 #343

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1. wxy2077 commented on Sep 27, 2019

   

   wxy2077

   on Sep 27, 2019

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   我也总是上传出现这个问题:
   _ResponseInfo__response:None, exception:('Connection aborted.', timeout('timed out',)), status_code:-1, text_body:None, req_id:None, x_log:None, error:('Connection aborted.', timeout('timed out',))
   有时上传正常， 有时就出现这种错误！
   楼主有解决方法吗？
2. liupan-hi commented on Dec 23, 2019

   

   liupan-hi

   on Dec 23, 2019

   Last edited by liupan-hi

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   +1,我也出现这种问题
   error:('Connection aborted.', timeout('timed out',)), x_log:None, exception:('Connection aborted.', timeout('timed out',)), status_code:-1, req_id:None, _ResponseInfo__response:None, text_body:None
3. forrest-mao

   added

   to-be-confirmedSomeone must examine and confirm this is a valid issue and not a duplicate of an existing one.Someone must examine and confirm this is a valid issue and not a duplicate of an existing one.

   on Jul 22, 2020
4. forrest-mao commented on Jul 22, 2020

   

   forrest-mao

   on Jul 22, 2020

   Last edited by forrest-mao

   Contributor

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   内部issue TS-996
5. songfei9315 commented on Aug 27, 2020

   

   songfei9315

   on Aug 27, 2020

   Contributor

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   -1一般是网络问题导致失败，需要相关信息（比如客户端ip，请求时间，请求到的节点ip）给我们来排查，具体可以提交下工单 https://support.qiniu.com/tickets/new
6. forrest-mao

   added

   waiting-for-infoIssue is not actionable because of missing required information, which needs to be provided.Issue is not actionable because of missing required information, which needs to be provided.

   and removed

   to-be-confirmedSomeone must examine and confirm this is a valid issue and not a duplicate of an existing one.Someone must examine and confirm this is a valid issue and not a duplicate of an existing one.

   on Aug 27, 2020
7. mtndewxu commented on Jun 21, 2021

   

   mtndewxu

   on Jun 21, 2021

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   大概率因为阿里云带宽太小了,可以尝试调大带宽.