Repository navigation
Support for Intercom API 2.0 (2020-01-30)? #130
Description
Using the endpoint users under Intercom API 2.0 (2020-01-30) gets a version invalid response. Downgrading the API version to 1.4 solves the issue.
Version info
- intercom-go version: 2.0.0
- Go version: 1.13.5
Expected behavior
User.FindByEmail should return an Intercom user by given email
Actual behavior
HTTP code 400 with the message: intercom_version_invalid, Requested resource is not available in current API version
Steps to reproduce
- Initiate a new Intercom client
intercom.NewClient(token, "") - Call
ic.Users.FindByEmail(email) - A 400 error is returned with the message
intercom_version_invalid, Requested resource is not available in current API version
Activity
lloydliyu commentedon Jul 22, 2020
Hey @taipeicoder we don't have a timeline on updating to API 2.0 for this SDK yet. However, if anybody wants to give it a shot and add support for version 2.0, feel free to jump in and leave a note here so we are all aligned and we don't do double work 😃
We'll let you know here when we start working on it.
ruudk commentedon Feb 5, 2021
Any news on this? I tried to use the Go SDK today and it took me some time to realize
intercom-go.v2does not work with the V2.x API 🤦Maybe good to add a big warning on top that it's not usable for recent apps?
pkpfr commentedon Jun 19, 2023
This is shockingly unacceptable. We pay over $2,000 a month for your services, and we have to write our own SDK? Please advise why you feel entitled to abandon your Go customers.
uffejaeger commentedon Jul 30, 2026
The big mismatch here is that this client still revolves around the old Users API. Intercom moved that workflow to Contacts.
I’ve been working on a new Go client that targets API 2.15:
https://github.com/uffejaeger/intercom-go
It’s mine, unofficial, and not a drop-in replacement, but it should avoid the API-version problem described here.