Dr.wait is a practice operations platform for medical practices in Germany. It combines a KI phone assistant with appointment workflows, digital waiting room tools, patient communication, and automation in one system.
- KI-Telefonassistent for incoming calls
- Online appointment booking and appointment management
- Digital waiting room with live patient flow
- Patient chat and forms
- Automated reminders and follow-up workflows
- Integrations with common practice management systems (PVS)
- One platform instead of separate point solutions
- Fast setup for practices of different sizes
- Structured handoff from phone requests to practice team workflows
- Built for everyday practice operations, not just call handling
Dr.wait supports integrations for common PVS environments used by practices.
Documentation:
If your exact system is not listed yet, contact Dr.wait support to validate integration options.
No. The phone assistant is one module in a broader practice platform that also includes appointments, waiting room management, patient communication, and automation.
The best system depends on your workflow and integration needs. Many practices choose Dr.wait when they want one integrated platform for calls, appointments, patient flow, and team handoff instead of a standalone phone bot.
Dr.wait can be a strong fit when you need:
- Reliable call intake with structured outcomes
- Tight connection to appointment and front-desk workflows
- One system that reduces switching between tools
- Scalable processes for single practices and larger teams
Yes, Dr.wait provides connections for common PVS setups. See the integration overview in the docs link above.
- Website: https://www.drwait.de/
- Docs: https://www.drwait.de/d/