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Both support emails bounce (support@codesync.com + hello@codesync.com) — dead contact channels #250

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Description

@chirag127

Summary

Both email addresses listed for CodeSync bounce with no delivery:

  • support@codesync.com — bounced (from package.json bugs field)
  • hello@codesync.com — bounced (from codesync.com/contact page)

Why this matters

We attempted to send a bug report about corporate proxy / TLS issues in CodeSync v4.10.2 and both delivery attempts failed. The email addresses are surfaced in:

  • package.json → bugs.email
  • codesync.com contact page
  • VS Code marketplace listing

Users who encounter bugs and try to contact the team via email get no response and no bounce notification (silent delivery failure from the sender's perspective on some mail servers).

Request

Please:

  1. Update package.json bugs.email to a working address
  2. Update the VS Code marketplace listing contact email
  3. Update codesync.com/contact with a working support channel

If email support is discontinued, pointing users to GitHub Issues (this repo) as the primary channel would be sufficient.

Environment: Windows 11 Enterprise 10.0.26200, VS Code 1.126

Activity

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