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Updating customer password gives random 400 errors #91
Description
Overview
I am trying to update the customer password in one of my applications. Sample code:
import bigcommerce
big_commerce_url_info = xxx
big_commerce_store_hash = xxx
big_commerce_client_id = xxx
big_commerce_auth_token = xxx
customer_id = xxx
password = xxx
try:
api = bigcommerce.api.BigcommerceApi(client_id=big_commerce_client_id, store_hash=big_commerce_store_hash, access_token=big_commerce_auth_token)
api.Customers.get(customer_id).update(_authentication=dict(password=password))
except Exception as e:
print("ERROR: ", str(e))
Expected behavior
It should update the password every single time.
Actual behavior
It updates the password most of the times for most customers but some times it randomly gives the following error:
ERROR: 400 Bad Request @ customers/1705: b'[{"status":400,"message":"The field \'password\' is invalid."}]'
Steps to reproduce the behavior
Just run the code multiple times and it will randomly fail at some point.
Activity
akshatbjain commentedon May 6, 2020
Can someone please help? This is causing an issue for us that needs to be fixed soon.
akshatbjain commentedon May 13, 2020
???
akshatbjain commentedon Jun 16, 2020
Anyone?
iamaclone commentedon Jun 16, 2020
I faced and am facing the same issue too. Any response on this?
micah1701 commentedon Jul 7, 2024
I see this thread is 4 years old but just wanted to comment for anyone else who ends up here:
If the submitted password does not match the "minimum password requirements" arbitrarily assigned by BigCommerce you will get the 400 error with no explanation as to why. For my current site, the requirements are, at a minimum, a length of 7 characters and there must be a combination of letters AND numbers.
Also, it will reject things like "password1" even though it meets the above criteria.