[GLOW] feedback: fix

[accesswatch]

Support Intake

• Source application: GLOW
• Submission channel: web
• Source version: 8.0.0
• Platform: browser
• Feedback ID: 1
• Submitted at (UTC): 2026-08-21T20:02:56.792022+00:00
• Category: feedback
• Rating: excellent
• Task: fix
• Summary: fix

Message

Love it

---

Source: Community Access support-hub automation.

[github-actions]

Thanks for opening this request. A maintainer will review it within 24 to 48 hours.

[accesswatch]

Triaged: this is not user feedback. It was filed by GLOW's own test suite.

tests/test_app.py::TestFeedback posts feedback through the real route
without stubbing the support-hub sender, so on any machine whose environment
carries FEEDBACK_GITHUB_TOKEN — a developer shell, a deploy shell — running
the web suite opened two live issues here, one for audit and one for fix.
The Feedback ID: 1 on every one of these is the giveaway: a fresh temporary
database per run.

Fixed in Community-Access/glow@2080537:

• An autouse fixture clears every SUPPORT_HUB_* and FEEDBACK_* variable
  for every test, so a test run can no longer reach this tracker at all.
• Only categories that need a person — bug, accessibility, regression,
  support — open an issue. Praise and general comments are still stored and
  still shown in the admin feedback list. SUPPORT_HUB_ISSUE_CATEGORIES=all
  restores the old behaviour.
• Identical submissions within 24 hours open one issue rather than several.

Closing as automation noise. No user is waiting on a reply here.